Service

Our team

Servicing needs to be carried out quickly and efficiently, since this post-sale activity is an added value, which supplements the product and distinguishes it from any substitutes. This is why the service activities of Mikro+Polo are well-organised, and the service staff team is composed of individuals with extensive knowledge in the fields of mechanical engineering, electro-technology, electronics, and computer science, with years of experience in the field of technical support for medical, laboratory, diagnostic, and measurement equipment.

Service activities

• Installations (installing and dismantling apparatuses and equipment).
• Regular and extraordinary equipment maintenance.
• Setting parameters and modifications.
• Dismantling discarded apparatuses and equipment.
• Equipment functioning demonstrations (at your choice).
• Service equipment made by other manufacturers, which has not been purchased from us.

Service packages

• Regular microscope servicing. Cleaning optical parts and mechanical settings.
• Regular pipette servicing. Replacing worn-out parts. During repair, we provide a replacement pipette.
• Regular pipette servicing with calibration. Replacing worn-out parts, including final calibration and report. Optional replacement pipette available during repair.
• Regular refrigerator servicing with calibration. Inspection and calibration.
• Centrifuge validation. Inspection, and running test with validating the number of revolutions.